Rethinking welfare from a neighbourhood level
Article
For years the municipality of Gdańsk (PL) has been struggling to develop a network of citizen-led community centres. Thanks to the city’s...
Article
The Warm Welcome Society greeting new citizens to Aarhus
By Mari-Louise Olsson Hattesen, Citizen Service, City of Aarhus, 4th November, 2016 The Warm Welcome Society introduces new citizens to diverse...
Article
How Eindhoven unlocks the collaborative capacity of the city through social service delivery
It is clear why Dutch cities have a good reputation recently among urbanists. In the beginning of the year we heard that four Dutch cities, Tilburg,...
Article
‘Migrant crisis’: what can cities learn about new service design?
A message from Sicily There’s been a lot of recent talk about the additional pressure new migrant arrivals place on public services. There has been...
Article
Why demand management matters to Europe’s cities. The best idea you’ve never heard of
Demand management is the best idea you’ve never heard of. It will become fundamental to the sustainability of our cities. It is the conduit between...
Article
CHANGE! Social design of public services
Our scope: people-powered public services Interview with Ms Yvonne Blankwater, Strategy Department, City of Eindhoven i nterviewed by Ferenc Szigeti-...
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